Refresh Time:2018-05-06
Mae Grace Perales
M| 36 Y/O.| Bachelor| Experience:5-10 yrs |mar. |Business Administration
Nationality:Filipino
Residence:MAE GRACE G. PERALES
Intention Jobs
Position:Foreign Language Teacher
Trade:Education/Training
Salary:Negotiable|Want to go to work at Anywhere of China
Status:I can be quickly to come
130****0000
Contact Info
Self-DESC
3 years in Education- Teacher/ ECE Instructor, Tutor, Motivator, Facilitator • 8 years in Telecommunication Industry- Management, Corporate Trainer , Customer Service/Relation, Sales and Marketing, Business Management, Human Resource, Administrative, Marketing Communications, General, Marketing Management, Hospitality & Tourism -Call Center & Customer Service - Sales Collections, Customer Facing, Management , Support, Sales, Sales Coordinator, Sales Representative / Consultant
Education
2001-9 to 2004-6
[2YRS9MONS]
Bachelor|University of St La Salle|Business Management
Experience(He/she worked for 1yrs9mons and at5 positions)
2014-6 to 2017-3
[2YRS9MONS]
Teacher|Learning Kids School
Achievement:Plan, prepare and deliver instructional activities that facilitate active learning experiences. Develop schemes of work and lesson plans. Establish and communicate clear objectives for all learning activities. Instruct and monitor students in the use of learning materials and equipment. Use relevant technology to support instruction. Observe and evaluate student's performance and development. Assign and grade class work, homework, tests and assignments provide appropriate feedback on work. Encourage and monitor the progress of individual students Key Competencies: Self motivation. High energy level. Verbal and written communication skills. Attention to detail. High work standards. Problem solving and decision making. Organizing and Planning. Learning orientation. Critical thinking. Stress tolerance. Flexibility and adaptability. Initiative.
2009-5 to 2014-4
[4YRS11MONS]
Associate Branch Manager|Globe Telecommunication
Achievement:Oversees clerical and support workers for the company. Hire and train a staff that performs tasks such as answering phones, greeting customers, typing reports and letters, and faxing documents. Addressing major customer complaints and company branch issues to be resolved. Assisted drive sales goals and achieve monthly quotas and target. Skills: Thorough understanding of how to use basic office equipment such as computers and telephone headsets. Possess bookkeeping (Accounting) skills, in the event they help with their employer’s bills and collections. Possess strong organizational qualities and confidence, with sound communication and customer service skills. Exhibit courtesy, patience and a professional attitude when interacting with their staff, as well as customers.
2007-8 to 2008-4
[8MONS]
Customer Service Associate|Globe Telecommunication
Achievement:Handled minorcomplaints and problem solving in the best interest of both subscribers and company. Coordinate with the management. Facilitate the standard operating procedure of the company. Skills: Assesses superior verbal and written communication skills. Exhibits proficiency with email communications, website navigation and effective marketing through social media. Possess excellent organizational skills and is an effective time manager and multi-tasker. Demonstrates extensive knowledge of all products and services offered by the company. Has exceptional problem solving, negotiation, persuasion, critical thinking and analytical skills. Displays strong math skills as well as the ability to satisfactorily appease dissatisfied customers.
2005-10 to 2006-4
[6MONS]
Administrative Assistant|ABS-CBN Broadcasting Corporation
Achievement:Coordinated, scheduled and arranged meeting and travel calendars, including business and social events. Screened applicant resumes and coordinated both phone and in-person interviews. Skills: Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information , Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal Communication
2004-3 to 2005-7
[1YRS4MONS]
Customer Service Representative|Globe Telecommunication
Achievement:Opens customer accounts by recording account information.Resolves product or service problems. Selecting and explaining the best solution expediting correction or adjustment; Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
$200 Off 4 Week TEFL